Terms.

Bookings

A booking request is a request, not a confirmed table. It becomes a reservation only once someone from the café confirms it by phone or WhatsApp.

• We hold a confirmed table for fifteen minutes past the booked time.
• Tables of six or fewer go through the normal booking process; seven or more is treated as a private hire.
• Let us know if your party size changes — a table laid for six cannot quietly become a table for nine.
• We may need to move or cancel a booking in unusual circumstances. If that happens, we will tell you as early as we can.

Private hire

Private bookings are confirmed against a written quote and a deposit. The deposit is refundable up to seven days before the date, and is applied to the final bill if you go ahead.

Final numbers, menu choices, and the run of the evening are due one week before the event so the kitchen can order properly.

In the café

A short list of house rules, all of which exist for the comfort of the room:

• Calls and video meetings belong on the terrace, not at the tables.
• The work zone is for laptops on weekday mornings; on weekends it is for everyone.
• Well-behaved dogs are welcome in the outdoor seating.
• We reserve the right to refuse service to anyone behaving in a way that makes the space unpleasant for other guests or for our staff.

Allergies and dietary needs

Our kitchen handles nuts, gluten, dairy, and egg in a single space, so we cannot guarantee any dish is free of traces. Tell us about an allergy when you order and the chef will tell you honestly what is safe to eat.

Menu descriptions and dietary tags are kept as accurate as we can, but recipes change with the season. The counter is the final word.

Prices and payment

Prices shown on this site are in Indian rupees and include applicable taxes. They can change without notice, and the price on the day is the price at the counter.

We accept cards, UPI, and cash. Card details are handled entirely by our payment provider.

Using this website

The words, photographs, and design on this site belong to Ember & Bloom Hospitality LLP. You are welcome to link to any page. Please do not republish our photography or copy as your own.

We try to keep the site accurate and available, but we do not promise it will be free of errors or never go down.

Events and cancellations

Ticketed events are refundable up to forty-eight hours before the start time. Free events with an RSVP simply ask that you tell us if you cannot make it, so someone on the waiting list can take the seat.

If we have to cancel an event, everyone who booked gets a full refund and as much notice as we can manage.